Last updated: October 7, 2024
Welcome to tajoptics.com (the “Site”). These Terms and Conditions (the “Terms”) outline the rules and regulations for the use of Taj Optics (“we,” “us,” “our”) and apply to all visitors, customers, and others who access or use the Site.By accessing this website and purchasing products from Taj Optics, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using the Site.
1. General Information business Name: Taj Optics website: tajoptics.com Email: tajoptics1984@gmail.com Address: Mahim, Mumbai, India these Terms govern your use of the Site and the purchase of any products available through the Site, including prescription and non-prescription eyeglasses and contact lenses.—2. EligibilityBy using our Site, you represent that you are at least the age of majority in your jurisdiction of residence or have the permission of your legal guardian to use the Site. You also agree to provide true, accurate, and complete information when placing an order.—3. Product InformationTaj Optics sells both prescription and non-prescription eyewear, including glasses and contact lenses. We strive to ensure that the descriptions, images, and prices of our products are accurate. However, we do not warrant that any product descriptions or other content on the Site are error-free, complete, or current.Prescription Eyewear: When ordering prescription glasses or contact lenses, it is your responsibility to provide an accurate and valid prescription. We are not responsible for errors in the prescription details provided by you.Non-Prescription Eyewear: We offer non-prescription glasses, including blue light filtering and fashion glasses. These are not intended for medical use and do not require a prescription.We reserve the right to discontinue any product at any time.—4. Pricing and PaymentAll prices listed on the Site are in INR (Indian Rupees) unless otherwise specified. Prices may change without notice, but we will honor the price at the time of your order. We are not responsible for any additional fees or taxes that may apply based on your location.We accept a variety of payment methods, including major credit cards and online payment services. By providing your payment information, you represent that you are authorized to use the payment method.—5. Order Acceptance and CancellationWhen you place an order on our Site, you will receive an acknowledgment email. This email confirms that we have received your order, but it does not constitute acceptance of your order. Acceptance of your order occurs when we dispatch the products to you.We reserve the right to refuse or cancel any order for any reason, including stock unavailability, inaccuracies in product or pricing information, or suspected fraudulent activity. If we cancel your order, we will notify you and issue a refund for the amount paid.—6. Shipping and DeliveryWe ship to locations within India and internationally (subject to availability). Shipping costs will be calculated and displayed at checkout. Delivery times are estimated and may vary based on your location and other factors beyond our control.Domestic Shipping (India): Estimated delivery times range from 3-7 business days.International Shipping: Delivery times will vary based on the destination and shipping method chosen at checkout.We are not responsible for delays caused by shipping carriers or customs clearance processes.—7. Returns and RefundsWe aim to provide high-quality products and excellent customer service. However, if you are not satisfied with your purchase, our return and refund policy is as follows:Prescription Glasses: You may return prescription eyewear within 14 days of delivery if the product is defective or incorrect due to our error. Please contact us at tajoptics1984@gmail.com to initiate the return process.Non-Prescription Glasses and Contact Lenses: Non-prescription eyewear can be returned within 30 days of delivery, provided the item is unused, in its original packaging, and accompanied by a proof of purchase.Refunds will be processed to the original payment method once the returned item is received and inspected.Note: Customized or prescription items may not be eligible for a full refund due to the personalized nature of the product, unless there is a defect or error on our part.—8. Intellectual Property RightsAll content available on the Site, including text, images, logos, designs, and graphics, is the property of Taj Optics and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written consent.—9. User AccountsTo purchase products on our Site, you may create an account. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. We reserve the right to terminate or suspend your account if we detect unauthorized or fraudulent activity.—10. Privacy PolicyYour privacy is important to us. Our Privacy Policy governs how we collect, use, and protect your personal information. By using the Site, you agree to the collection and use of your information as outlined in our Privacy Policy.—11. Limitation of LiabilityTo the fullest extent permitted by law, Taj Optics is not liable for any direct, indirect, incidental, or consequential damages that result from:The use of, or inability to use, our products or services;Any errors or inaccuracies in product descriptions, pricing, or other content on the Site;Any delays in delivery or failure to deliver due to circumstances beyond our control.In any event, our liability shall be limited to the amount paid for the product(s) in question.—12. IndemnificationYou agree to indemnify, defend, and hold harmless Taj Optics, its employees, officers, and affiliates from any claim or demand arising out of your use of the Site, breach of these Terms, or violation of any law or rights of a third party.—13. Governing Law and JurisdictionThese Terms and any disputes arising out of your use of the Site or our products are governed by the laws of the Republic of India. Any legal proceedings related to these Terms will be conducted in the courts of Mumbai, India.—14. Changes to the TermsWe reserve the right to update or modify these Terms at any time without prior notice. The most recent version of the Terms will be posted on this page with the date of the last update. By continuing to use the Site after any changes, you agree to be bound by the revised Terms.—15. Contact InformationIf you have any questions about these Terms and Conditions, please contact us:Email: tajoptics1984@gmail.comAddress: Mahim, Mumbai, India—By using the Site, you acknowledge that you have read, understood, and agree to these Terms and Conditions.